A Review of the Relationships among Perceived Organizational Support, Occupational Stress, Job Satisfaction and Turnover
- Chenchen Zhao1; Nor'ain Bt Abdullah2 & Ayesha Nawal2
- DOI: 10.5281/zenodo.23099433
- ISA Journal of Business, Economics and Management (ISAJBEM)
Against the backdrop of booming private higher vocational
education, teacher turnover intention has severely hindered institutional
stable operation and high-quality educational development. Grounded in the Job
Demands-Resources model and Conservation of Resources theory, this study
systematically reviews relevant literature and focuses on teachers in private
higher vocational colleges to explore the dual influencing mechanisms of
occupational stress and perceived organizational support on turnover intention,
with job satisfaction as the mediating variable. The results reveal that
occupational stress acts as a negative resource depletion factor to reduce job
satisfaction and exacerbate turnover intention, while perceived organizational
support serves as a positive resource supplement to enhance job satisfaction
and restrain teachers’ turnover tendency, and job satisfaction plays a critical
mediating role in the above two causal paths. This study further identifies
situational heterogeneity and threshold effects in variable correlations,
explaining inconsistent conclusions in existing empirical research. It also
summarizes key research gaps: insufficient integration of resource gain and
loss dual-path mechanisms, neglected situational boundary conditions, and
over-reliance on cross-sectional data. Future research is suggested to explore
the interactive buffering effect of the two core factors, introduce moderating
variables to construct conditional process models, and adopt longitudinal data
to verify dynamic causal relationships. This study complements the theoretical
system of teacher turnover research and provides practical references for
private vocational colleges to optimize human resource management and stabilize
teaching staff.
Keywords: private
higher vocational colleges; teacher occupational stress; perceived
organizational support; job satisfaction; turnover intention.