Impact of Performance Appraisal on Work Productivity in Tertiary Institutions: A Comparative Analysis of Academic and Non-Academic Staff In Kano State Polytechnic and Federal Polytechnic Bauchi
- Mahmoud Datti Yola
- DOI: 10.5281/zenodo.23385826
- ISA Journal of Business, Economics and Management (ISAJBEM)
This
study examined the impact of performance appraisal on work productivity among
academic and non-academic staff of Kano State Polytechnic and Federal
Polytechnic Bauchi. The study specifically examined the relationship between
clarity of performance standards and work productivity, determined the effect
of regular performance appraisal on employee productivity, and examined the
relationship between appraisal feedback and work productivity. A comparative
cross-sectional survey research design was adopted. The population of the study
comprised 1,238 staff, consisting of 711 academic and 527 non-academic staff
across the two institutions. Using the Yamane formula at a 5% level of
precision, a sample size of 302 respondents was obtained and proportionately distributed
between the two institutions and staff categories. Data were collected using a
structured Performance Appraisal and Work Productivity Questionnaire (PAWPQ),
while descriptive statistics, Pearson Product Moment Correlation and multiple
regression were specified for data analysis. The descriptive findings indicate
a moderate overall perception of performance standards, appraisal frequency and
appraisal feedback, with grand means of 3.40, 3.20 and 3.40 respectively.
Respondents agreed that performance standards were clearly communicated and
consistent with institutional objectives, while they were less certain about
the clarity and relevance of some appraisal criteria. Similarly, respondents
indicated that regular reviews could help improve their work, although
appraisal was generally not perceived as a continuous, year-round activity.
Regarding feedback, respondents agreed that appraisal feedback helped identify
areas for improvement and was communicated promptly, but expressed uncertainty
about the usefulness of supervisory feedback, opportunities to discuss
appraisal results and guidance on weak areas. The study concludes that
performance appraisal has important implications for employee productivity, but
its effectiveness depends on clear performance standards, regular review,
constructive feedback and appraisal practices that recognise the distinct
responsibilities of academic and non-academic staff. The study recommends
strengthening continuous performance monitoring, improving feedback mechanisms,
ensuring transparent and job-relevant appraisal criteria, and developing
appraisal systems that appropriately reflect the responsibilities of different
categories of staff.
Keywords: Performance Appraisal, Work
Productivity, Academic Staff, Non-Academic Staff, Tertiary Institutions, Kano
State Polytechnic, Federal Polytechnic Bauchi.